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Supporting our clients

Designed to support you, we have produced a number of training resources that include e-learning modules, bitesize video introductions along with downloadable PDF user guides.

If you are new to Client Online you can download a copy of our 'Getting Started' guide and a access a glossary of terms which will explain key words and phrases to help you manage your account online.

These resources take you step-by-step through every aspect of Client Online and the process to upload your invoices.

Download our 'Getting Started' guide

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Client Online training resources

Select the resources that are relevant to the service you have with us, browse our e-learning modules and downloads below for help on accessing and using our Client Online portal. If you are an Export Finance or Recruitment Finance client, our training support materials apply to your facility so please select one of the below.


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For technical support call 1800 818 368 from the Republic of Ireland or 0800 783 0314 from Northern Ireland

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